Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 10/09/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Rio Vista Behavioral Health Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Rio Vista Behavioral Health Hospital.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit https://www.cdc.gov/coronavirus/2019-ncov/index.html

Admissions Process

Rio Vista Behavioral Health is a premier hospital in El Paso, Texas. Offering comprehensive care for men, women, and children who are struggling with mental health and substance abuse concerns, Rio Vista Behavioral Health helps patients begin their journey to healing.

Who We Serve

Populations served at Rio Vista Behavioral Health in El Paso, Texas

At Rio Vista Behavioral Health, we provide customized care for patients of all genders age 11 and older. Our hospital is divided into separate units in order to ensure that our patients are in an atmosphere that will accommodate their needs. Our adolescent unit is tailored for youth ages 11-17, while our general adult unit is available for patients age 18 and older. We also offer a psychiatric intensive care unit for patients age 18 and older, as well as a specialty unit that provides services for geriatric patients and patients with coexisting medical conditions.

Admissions Process

Admissions process at Rio Vista Behavioral Health in El Paso, Texas

Our staff strives to make our admissions process as seamless as possible. We are available 24 hours a day, seven days a week to provide assessments or to speak with prospective patients, family members, and referral sources about the services we provide. Intake counselors and specialists are always available to take calls, but we accept walk-ins as well. 

When patients arrive at Rio Vista Behavioral Health, they will check in with the receptionist before beginning the assessment process in the intake department. Patients meet with one of our intake counselors or specialists to receive a comprehensive assessment. During this assessment, our counselors will gather all of the information necessary for determining whether we can provide the prospective patient with the care that will be of most benefit to them. 

If the intake counselor recommends admission into our hospital, our physicians will then further assess the patient before proceeding with the admission. This thorough assessment process is in place to make sure that everyone who meets with us ultimately receives the care that they need, even if it is through a referral to a different facility.  

Once a patient has been admitted by a physician, Rio Vista Behavioral Health nursing staff will provide additional assessment and an orientation to the patient care unit.

What To Bring

What to bring and what not to bring when admitting into our hospital

We advise patients to bring two to three changes of clothing with them to Rio Vista Behavioral Health, but no more than three. 

For the safety of our patients and staff members, the following items are prohibited: 

  • Shoes with laces 
  • Jewelry 
  • Clothing with drawstrings  
  • Leggings 
  • Bras with underwire 
  • Personal shampoo and conditioner 
  • Personal body soaps 
  • Electronics of any kind (including cell phones) 
  • Nicotine products 
  • Medications from home 
  • Weapons 
  • Pets 
  • Alcohol or narcotics
Learn More

Starting the admissions process

If you believe that you or a loved one could benefit from the care we provide at Rio Vista Behavioral Health in El Paso, Texas, please contact us at your earliest convenience. We want to help you understand your options and assist you in getting the help you need. If you are looking to refer a patient to our hospital, please reach out to our admissions department and they can assist you in beginning the process.

Introducing Rio Vista Behavioral Health

Rio Vista Behavioral Health offers state-of-the-art inpatient psychiatric and detox services in the El Paso, Texas, area. Our commitment is to provide men, women, and children in our community with individualized treatment planning and ongoing recovery support.